Privacy Statement

Effective date: May 25, 2018


Holding on to your personal information is a serious responsibility, and we want you to know how we are handling it.

We only collect the information you choose to give us, and we process it with your consent, or another legal basis. We require a minimal amount of personal information that is necessary to fulfill the purpose of your interaction with us. We only use it as this privacy statement describes.

How we use your information

If you are just browsing our website, we collect the same basic information that most websites collect. We use common technologies, such as cookies and web server logs. We collect this information from everybody, whether or not they have an account.

The information we collect about visitors includes the browser type, language preference, referring site, and the date and time of each visitor request. We also collect potentially personally-identifying information like the Internet Protocol (IP) addresses. We collect this information to monitor and protect the security of our website.

When you install this app in your Shopify store, we require some basic information. We store the ".myshopify.com" subdomain for your store, and the email address you have associated with it at the time of installation. This information is used to connect the application to your Shopify store, and to send you automated email notifications from the app - for example, when a batch of labels is ready to download.

When you create a batch of labels, the addresses associated with its orders are stored on our servers until you decide to delete it. When you do delete it, it is permanently removed from our servers. We only use this information to generate the CSV and PDF documents that you need to print your labels.

How we share your information

Information may be shared internally to help provide, improve, protect, and promote our service. We do not sell your information to 3rd parties. We may disclose your information to third parties if necessary to comply with the law.

How you can access and control the information we collect

You may access and edit your email address at any time by clicking on the settings button when logged in to the app. There you can opt-out of marketing emails, and even disable the notification emails. You can request that your account is permanently deleted from our server by sending an email to admin@hi5dev.com.

Our use of cookies and tracking

We use cookies on this website. A cookie is a piece of data stored on a site vistor's hard drive. Using cookies helps us improve your access to the website. Usage of cookies are in no way linked to any personally identifiable information on our site.

How we secure your information

We endeavor to protect the privacy of your personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Our website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.

International privacy laws

If you are visiting from outside of the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States, or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective of those in your country of residence; however, our collection, storage, and use of your personal data will at all times continue to be governed by this privacy statement.

By using this applicatiaon, you acknowledge that any personal data about you, regardless of whether provided by you or obtained from a third party, is being provided to Hi5 Development, LLC in the U.S. and will be hosted on U.S. servers, and you authorize Hi5 Development, LLC to transfer, store and process your information to and in the U.S., and possibly other countries.

Changes to this private statement

We reserve the right to modify this privacy statement at any time. Changes will take effect immediately upon posting to this site.

Contacting us

Questions regarding our privacy statement or information practices can be emailed to us at support@hi5dev.com. You may also reach out to us by calling +1-805-202-4928 during normal business hours, Pacific time. You can also write to us at the following address:

Hi5 Development, LLC
405 E Branch St, Ste 108
Arroyo Grande, CA 93420

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